🚀 We're launching publicly on 20 Septembersee plans
Contact

A person answers.

No bots, no ticket-deflection maze. Pick the team that fits and you'll hear from someone who can actually fix it.

Honed Assets Ltd. · 12 Curtain Road, London EC2A 3NR · 4th Floor, Prestige Tech Park, Bengaluru 560103

Send a message

You'll be asked to sign in so we can reply in your account. By sending you agree to our privacy policy.

Before you write in.

Browse the help centre

Within one business day for everything, usually a few hours during UK and India working hours. Billing and licence questions are answered by people, not a bot.

Email licensing@honedassets.com with the asset link and what you're making. We'll reply in writing so you can forward it to the client or their legal team.

Use the DMCA form linked in the footer, or email dmca@honedassets.com with the listing URL and proof of ownership. Listings are taken down within 24 hours while we review.

For Team plans, yes: a shared line and a named contact. Everyone else gets email and live chat, which is honestly faster for anything involving files or links.

Every receipt is under Billing in your account and can be regenerated with updated company details. If something's missing, reply to any order email and we'll sort it.

Press: press@honedassets.com. Partnerships and integrations: partners@honedassets.com. Both are read daily.

Yes: payouts@honedassets.com goes straight to the finance team. Include your shop handle and the payout month and you'll usually hear back the same day.

Honed Assets Ltd., 14 Rivington Street, London EC2A 3DU, and a second office in Indiranagar, Bengaluru. Neither is a walk-in support desk, so email first.